개인정보처리방침

[Privacy Policy]

RAREWINE Inc values ​​your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through the personal information handling policy, the company informs you of the purpose and method of using the personal information provided by customers and what measures are being taken to protect personal information.

■ Items of personal information collected and method of collection

1. Items of personal information collected

• The company collects the following personal information for membership registration, consultation, and service application.
• - When registering as a member: Name, date of birth, gender, login ID, password, home phone number, mobile phone number, and e-mail, subscribers under the age of 14 cannot sign up
• - When applying for service: address, payment information, personal customs clearance code
• Service use records, access logs, cookies, access IPs, payment records, and bad use records may be created and collected during service use or business processing.

1. Collection method

• Collection through the website, written form, bulletin board, e-mail, event application, delivery request, telephone, fax, and generated information collection tool

 

■ Purpose of collection and use of personal information

The company uses the collected personal information for the following purposes.

• Implementation of contracts for service provision and settlement of fees according to service provision Provision of content, purchase, and payment, delivery of goods or billing, identity verification for financial transactions, and financial services
• Member management Identity verification according to the use of membership service, personal identification, prevention of fraudulent use of bad members and unauthorized use, confirmation of intention to join, age verification, confirmation of consent of legal representative when collecting personal information of children under the age of 14, complaint handling, etc. delivery of notices
• Use for marketing and advertising Delivery of advertising information such as events, identification of access frequency, or statistics on service use by members

 

■ Retention and use period of personal information

In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, the following information is retained for the specified period for the following reasons.

 

1. Reasons for retaining information according to company internal policy

• Even if a member withdraws, the member's information can be retained for 5 years from the date of termination of the use contract to prevent the recurrence of fraudulent use by bad members, resolve disputes, and cooperate with the request of investigative agencies.

1. Reasons for retaining information according to relevant laws and regulations

• If it is necessary to preserve in accordance with the provisions of related laws, such as the Consumer Protection Act in e-commerce, the company keeps member information for a certain period of time as set forth in the relevant laws and regulations as follows.

 

• Records on contracts or subscription withdrawals, etc.

- Reason for retention: Consumer Protection Act in Electronic Commerce

- Retention period: 5 years

• Records on payment and supply of goods, etc.

- Reason for retention: Law on Consumer Protection in Electronic Commerce

- Retention period: 5 years

• Records on consumer complaints or dispute handling

- Reason for retention: Consumer Protection Act in Electronic Commerce

- Retention period: 3 years

• log record

- Reason for retention: Protection of Communications Secrets Act

- Retention period: 3 months

■ Personal information destruction procedure and method

In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows.

• Destruction procedure:

The information entered by the member for membership registration, etc. is transferred to a separate DB after the purpose is achieved (separate filing cabinet in the case of paper) and is subject to information protection according to internal policies and other related laws (refer to retention and use period). It is destroyed after being stored for a period of time. Personal information transferred to a separate DB is not used for any purpose other than being retained unless otherwise required by law.

• Destruction method

Personal information stored in the form of electronic files is deleted using a technical method that cannot reproduce the record.

 

■ Provision of personal information

In principle, the company does not provide the user's personal information to the outside world. However, the following cases are exceptions.

• When users have agreed in advance
• In accordance with the provisions of the law or in accordance with the procedures and methods set forth in the law for the purpose of investigation, if there is a request from the investigative agency

 

■ Consignment of collected personal information

The company consigns and operates external specialized companies as follows for service implementation.

• Consignee: FEDEX, DHL, UPS, CubePlatform, Yamato
• Details of consignment service: product delivery
• Entrusted person: Shopify Payments
• Details of consignment service: Payment service

 

■ Rights of users and legal representatives and how to exercise them

• Users can view or modify their registered personal information at any time, and may request cancellation of membership.
• To view or modify a user's personal information, click "Change personal information" (or "Edit member information", etc.). Correction or withdrawal is possible.
• Or, if you contact the person in charge of personal information management in writing, by phone, or by e-mail, we will take action without delay.
• If you request the correction of an error in personal information, the personal information will not be used or provided until the correction is completed. In addition, if wrong personal information has already been provided to a third party, the result of the correction will be notified to the third party without delay so that the correction can be made.
• The company handles personal information that has been terminated or deleted at the user's request as specified in the "Period of Retention and Use of Personal Information Collected by the Company" and prevents it from being viewed or used for any other purpose.

 

■ Matters concerning the installation, operation, and refusal of automatic personal information collection devices

The company operates "cookies" that store and find your information from time to time. A cookie is a very small text file sent to your browser by the server used to run the website and stored on your computer's hard disk. The company uses cookies for the following purposes.

• Purpose of use, such as cookies

1. Provide targeted marketing and personalized services by analyzing the frequency of access and visit time of members and non-members, identifying users' tastes and areas of interest, tracking traces, and identifying the degree of participation in various events and the number of visits
2. You have a choice about installing cookies. Therefore, you can allow all cookies by setting options in your web browser, going through confirmation whenever a cookie is saved, or refusing to save all cookies.

 

How to Opt-Out of Setting Cookies

1. As a method of rejecting cookie settings, you can allow all cookies by selecting the option of the web browser you are using, go through confirmation every time a cookie is saved, or refuse to save all cookies.
2. Example of setting method (in the case of Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information
3. However, if you refuse to install cookies, there may be difficulties in providing services.
   
   

■ Civil service related to personal information

In order to protect customers' personal information and handle complaints related to personal information, the company appoints the relevant department and personal information manager as follows.

• Personal information management department information

phone number : +81 036 279 1494

• Personal information manager information

E-mail: rarewine.jp@gmail.com

• You may report all personal information protection-related complaints that occur while using the company's services to the person in charge of personal information management or the department in charge.
• The company will provide prompt and sufficient answers to users' reports.